Payment Policy - Fashion Muse Shop

To ensure secure and transparent transactions, Fashion Muse Shop has established the following payment terms. By placing an order on our website, you acknowledge and agree to this Payment Policy.

Accepted Payment Methods

We currently accept PayPal as the only payment method on our website.
Customers may pay using their PayPal balance, linked bank account, or linked card within PayPal.

We do not support:
Direct credit card payments
Direct debit card payments
Cash on Delivery (COD)
Other third-party payment methods such as Apple Pay or Google Pay

If new payment options become available, we will update this page accordingly.

Currency & Exchange Rates

All prices on our website are listed and processed in H.K.
Customers must complete payment in USD.

If a different currency is used, PayPal will convert it according to its own policies.
Exchange rates and conversion fees are determined solely by PayPal and cannot be predicted or adjusted by us.

Payment Process

After adding products to the shopping cart, proceed to checkout and select PayPal.
You will be redirected to the secure PayPal payment page.
Log in to your PayPal account and confirm the transaction.
Once payment is completed, your order will be created and enter our processing queue.
A confirmation email will be sent automatically after successful payment.

Payment Security

To protect your financial information, we implement the following measures:
SSL-encrypted transmission for all checkout and account data
No storage of credit card numbers or bank information
Sensitive data handled exclusively by PayPal
No selling or sharing of customer payment information with third parties

Please keep your PayPal credentials secure and ensure your device remains protected.

Failed or Abnormal Payments

Payment attempts may fail due to:
Insufficient PayPal balance
PayPal verification or security prompts
Unstable internet connection
PayPal account restrictions

For unresolved payment issues, please contact PayPal or email us at:
[email protected]

Pricing & Fees

All prices displayed on our website reflect the final checkout amount.
We do not charge hidden fees.
Shipping fees follow the rules listed in our Shipping Policy.

Additional PayPal fees, including cross-currency or international account fees, are determined by PayPal and are the customer’s responsibility.

Order Cancellation & Refunds Related to Payments

If an order is canceled before shipment, the refund will be issued to the original PayPal account.
If the order has already been shipped, it must follow our Return Policy before any refund can be processed.

Refunds will return to the original PayPal account and typically arrive within seven business days after processing, though PayPal’s internal review procedures may affect timing.

Billing Information

Please ensure that all billing information provided during checkout is accurate.
Incorrect billing details may result in payment failure or processing delays, and we may contact you for clarification if necessary.