Welcome to Fashion Muse Shop (fashionmuseshop.com).
This Privacy Policy explains how we collect, use, store, and protect personal information within the scope allowed by applicable H.K. privacy laws. By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
We may collect different types of information when providing our services.
Information Provided by Users
This includes name, shipping address, phone number, email address, order details, customer service communications, and other information voluntarily submitted.
Payment information is processed solely through regulated third-party payment processors. We do not store complete credit card numbers on our website.
Information Collected Automatically
This includes visit timestamps, pages viewed, device type, browser version, IP address, and general usage data.
Such data is collected to support website functionality and performance and is not used to identify individual users.
Images and User-Submitted Content
Images uploaded for after-sales support or order verification are used strictly for those purposes.
We do not use user-uploaded images for advertising, public display, or any unrelated purposes.
Without clear and explicit consent, we will not use any image that contains personal information or identifiable features for secondary purposes.
How We Use Information
Collected information is used only within the following necessary business purposes:
To process orders, arrange shipping, and provide customer support;
To improve website structure, interface performance, and user experience;
To send service-related notifications (such as order updates) when authorized by the user.
We do not use personal information or user photos for advertising without explicit permission.
Payment Information Security
All payment information is collected only through SSL-encrypted secure pages.
Fashion Muse Shop does not store, retain, or record complete credit card numbers.
Payments are handled by third-party payment processors in accordance with their compliance obligations (such as PCI-DSS standards).
Information Sharing
We do not sell or rent user contact information, including email addresses, phone numbers, or physical addresses.
Information may be shared only in the following circumstances:
To complete orders and deliveries with logistics providers, payment processors, or service partners;
When required by law, court order, or a lawful request from authorities;
When necessary to protect website security and prevent fraud.
We do not share user information with unrelated third parties.
Detailed Cookie Information
Below are the three detailed categories of Cookies used on our website:
Necessary Cookies
These Cookies ensure the website functions properly, including shopping cart operations, checkout processes, and account verification.
Disabling these Cookies may cause some website features to stop working.
They do not store sensitive or personally identifiable information and are used strictly for functional purposes.
Analytics and Performance Cookies
These Cookies help us understand how visitors interact with the website, such as pages visited, time spent on site, and commonly used devices.
Data collected is anonymized or aggregated and is used to improve page structure, loading speed, and overall reliability.
Services such as Google Analytics may be used, but the information collected is not used to identify individual users.
Advertising and Preference Cookies
These Cookies store user preferences such as language, region, and browsing patterns, helping us provide more relevant content.
We do not use these Cookies to generate sensitive advertising, nor do we use uploaded images, personal details, or unapproved data for targeted advertising.
Users may disable Cookies through their browser settings, but certain website functions may be affected.
User Rights
In accordance with applicable H.K. privacy laws (including the California Consumer Privacy Act when applicable), users may request:
Access to personal information we maintain;
Correction or deletion of personal data where legally permitted;
Restriction of certain uses of their information;
A description of how their data is collected and used.
Requests may be submitted via email.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy.
Order data is kept for accounting and support purposes;
Images submitted for after-sales review are deleted after the related case is resolved;
Website logs may be temporarily stored for security and operational reasons.
Children’s Privacy
This website is intended for adult users.
We do not knowingly collect data from children under the age of 13.
If such information is discovered, we will delete it promptly.
Third-Party Links
Our website may contain links to external sites such as logistics tracking or payment services.
We are not responsible for the privacy practices of those third parties.
Users should review their individual privacy policies.
Updates to This Policy
We may update this Privacy Policy due to legal requirements or business changes.
Revisions will be posted on this page with an updated effective date.
Contact Information
For questions regarding this Privacy Policy, please contact us:
Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Phone: +852 47594018
Email: [email protected]
Business Hours: Monday–Friday
9:00 AM – 12:00 PM & 2:00 PM – 6:00 PM (GMT-5)
Response Guarantee: We respond to all email inquiries within 24 business hours.