Shipping Policy

Premium Shipping & Delivery Experience

At our company, our commitment to excellence extends beyond our apparel collections and into every order we prepare. We apply the same meticulous standards to each shipment—whether it’s a single item or a full seasonal wardrobe refresh—ensuring thoughtful packaging and reliable handling at every step.

All items are wrapped using protective, eco-friendly materials designed to safeguard your purchase throughout transit. The outer packaging remains discreet and unmarked, with no visible branding or product details, to fully protect your privacy.

Transparent Shipping Cost Structure

Instant Shipping Display: Real-time shipping costs appear as soon as items are added to your cart.
Browse Without Payment: Delivery options can be explored freely, with no obligation to commit until checkout.
Final Price Confirmation: Exact shipping fees are confirmed once your complete delivery address is entered.

  • No international shipping

Operational Commitment

Our fulfillment center operates with efficiency to ensure your order moves quickly through the handling process.

Order Processing:
All orders are processed and prepared for shipment within 1–2 business days.

Large-Volume Orders:
Orders with multiple items may require additional quality checks to ensure that every piece meets our standards.

Daily Carrier Pickups:
Our logistics partners collect packages Monday through Saturday, maintaining a consistent outbound flow.

Shipping Partner Protocol

All shipments are handled through UPS or USPS.
Once your package leaves our facility, you will receive a confirmation email containing a tracking link, allowing you to check delivery updates at any time.

Your Peace of Mind Guarantee

Every shipment includes layered protection:

  • Multi-point quality inspection
  • Moisture-resistant internal protective packaging
  • Optional enhanced privacy handling upon request
  • You can check the logistics status at any time using the tracking number.

Shipping Methods and Delivery Times

Free Shipping on Orders Over $89

AreaProcessing Time (Business Days)Shipping Time (Business Days)Shipping MethodCost
Continental United States1–2 Days6–12 DaysUPS / USPS$7.99 (Free over $89)

Notes:

  • Delivery time estimates refer to business days after shipment and exclude weekends and public holidays.
  • Adverse weather, remote locations, or holiday congestion may cause delays.
  • We do not ship to Alaska, Hawaii, Puerto Rico, Guam, or any H.K. territories.
  • P.O. Boxes and APO/FPO addresses are not eligible for delivery.
  • Additional fees resulting from incorrect or incomplete addresses are the responsibility of the customer.

Delivery Assurance

Orders are typically processed within 1–2 business days. Once shipped, a tracking link will be emailed to you, allowing you to follow your package’s progress at any time.

If a package is confirmed lost in transit by the carrier, we will arrange a replacement shipment.
If delivery issues occur due to an incorrect address provided by the customer, reshipping fees will be the customer’s responsibility.

About Exchange & Return

Our return and exchange process is simple and customer-friendly.
If you need to return the goods, you can apply within 30 days of receiving the goods and follow the steps of the return and refund policy.
Our customer support team is always available to assist you throughout the process.

Company Information

Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Phone: +852 47594018
Email: [email protected]
Business Hours: Monday–Friday
9:00 AM – 12:00 PM & 2:00 PM – 6:00 PM (GMT-5)
Response Guarantee: We respond to all email inquiries within 24 business hours.